FAQ

Answers for questions on topics ranging from the basics of Eclipse to the features of our platform frequently asked by our users.

My Funds Suddenly Disappeared. Can You Recover the Tokens?

If your funds suddenly disappeared without your consent, please refer to this article.

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I Was Phished, Scammed or Hacked. What Should I Do?

If you were phished, scammed, or hacked, please refer to this article.

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I Sent Tokens to the Wrong Address. Can You Reverse the Transaction?

This article is an explanation of the question of when a user sent tokens to the wrong address and what can you do about it.

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